Before you ask,
we may have answered.

We work in small batches using deliberate traditional steps such as washing, sprouting where appropriate, sun-drying, slow roasting and stone grinding. The exact method depends on the recipe and its ingredients.

Our recipes are made without added preservatives or artificial flavours. Always read the current ingredient list on the product page and package, especially when managing an allergy or sensitivity.

NutreatLife works directly with a network of farmers and selects ingredients according to the recipe, season and availability. Product pages show the ingredients used in each food.

Natural ingredients can vary with variety, farm and season. Small-batch roasting and grinding may also create gentle variations; this is expected in food that is not standardised with artificial colour or flavour.

Depending on the recipe, you may be able to adapt ingredients, texture, sweetness, spice, grain choices or preparation. Begin with Find My Food or choose a customisation pathway in the Recipe Studio.

Your answers help narrow products by life stage, purpose, ingredients to avoid and preferred preparation. The recommendation is practical guidance—not a diagnosis or medical prescription—and you can review every ingredient before choosing.

Yes. The Custom Recipe Studio explains the available pathways. The team will review what is practical and safe to make before confirming a recipe, price and preparation details.

Needs can differ greatly during pregnancy, lactation and recovery. Review the full ingredients and discuss new foods or supplements with your obstetrician, dietitian or other qualified healthcare professional before ordering.

No food sold here is intended to diagnose, treat, cure or prevent a medical condition. If you live with diabetes, cancer, allergies or another diagnosed condition, choose only with guidance from your qualified clinician.

Read the complete ingredient and allergen information on the current product page and package. If you have a serious allergy or cross-contact concern, contact us before ordering and consult your healthcare professional.

NutreatLife makes food fresh after an order rather than holding large quantities of finished stock. The product or checkout information will show the expected preparation and dispatch window.

Use the tracking details sent with your order confirmation. For a correction, contact us as soon as possible with your order number; changes may not be possible once a fresh batch has entered preparation.

International availability, charges and delivery times depend on destination and current carrier rules. Confirm your country at checkout or contact the team before placing a time-sensitive order.

Photograph the outer parcel, shipping label and affected products, then contact the team promptly with your order number. We will review it against the current refund and replacement policy.